Terms and conditions

Effective Date: April 9, 2026

1. Introduction

These Terms and Conditions govern your access to and use of the Go-EOR website and any related pages, content, forms, and communications made available through the website. 

Go-EOR is a brand operated by Baltic Virtual Assistants UAB. 

By using this website, you agree to these Terms and Conditions. If you do not agree, you should not use this website. 

2. Business use only

This website and the services described on it are intended for business users and are not directed to children. 

3. About our services

Through Go-EOR, we provide information about and may offer services including: 

• Employer of Record (EOR) 

• Agent of Record (AOR) 

• Professional Employer Organization (PEO) 

• Tax and compliance support 

• HR support 

• Payroll services 

All services are subject to separate quotation, proposal, and acceptance. 

4. No offer; contract formation

Information on this website is for general informational purposes only and does not constitute a binding offer. 

Clients may request a quote through the website. Any service contract is formed only when a proposal or other written agreement is signed by the relevant parties. 

Unless expressly agreed otherwise in writing, signed proposals, order forms, statements of work, or service agreements will prevail over these website Terms and Conditions to the extent of any conflict. 

5. Pricing and payment

Service pricing may vary depending on the service, scope, jurisdiction, number of workers, implementation requirements, and commercial agreement. 

Unless otherwise stated in the applicable signed proposal or agreement: 

• fees are stated in EUR 

• payment terms are Net 14 

• invoices must be paid within 14 calendar days from the invoice date 

We may suspend performance of services where payments are overdue, subject to the terms of the signed client agreement. 

6. Refund policy

A full refund will be issued where Go-EOR is unable to deliver the services expressly agreed in the applicable signed contract. 

No refund will be due where failure or delay is caused by: 

• the client’s delay, omission, or non-cooperation 

• inaccurate, incomplete, or misleading information supplied by the client 

A full refund will remain available where non-delivery results from: 

• government or authority action outside our control 

• third-party provider failure outside our reasonable control 

This refund clause is subject to any more specific refund terms set out in the signed proposal or service agreement. 

7. Termination

Unless otherwise stated in the signed contract, either party may terminate the contractual relationship by giving 30 days’ written notice. 

We may suspend or terminate access to the website or related services immediately where necessary to protect our legal rights, systems, reputation, or compliance obligations. 

8. Client responsibilities

Clients and website users agree to: 

• provide accurate and complete information 

• cooperate reasonably in the delivery of services 

• use the website lawfully and in good faith 

• avoid submitting unlawful, misleading, defamatory, infringing, or harmful material 

9. Intellectual property

All content on this website, including text, branding, layout, graphics, logos, and other materials, is owned by or licensed to Baltic Virtual Assistants UAB unless otherwise stated. 

You may not copy, reproduce, republish, modify, distribute, or exploit any website content without prior written permission, except as permitted by law. 

10. Testimonials and reviews

Any testimonials, case studies, endorsements, or reviews published on the website are collected offline and published by us with permission where required. 

We reserve the right to edit, shorten, remove, or decline to publish any review, testimonial, or related material. 

11. Website availability

We do not guarantee that the website will always be available, uninterrupted, secure, or free from errors. 

We may update, suspend, withdraw, or change all or any part of the website without notice. 

12. Compliance and information disclaimer

The website provides general information only and does not constitute legal, tax, accounting, employment, or regulatory advice to any person. 

Clients should obtain independent professional advice where required for their particular circumstances. 

13. Limitation of liability

To the maximum extent permitted by applicable law, Baltic Virtual Assistants UAB shall not be liable for: 

• indirect, incidental, special, or consequential losses 

• loss of profits, revenue, business, opportunity, goodwill, or anticipated savings 

• delays or failures caused by public authorities, regulators, or governmental bodies 

• losses arising from inaccurate or incomplete client-provided information 

• failures caused by third-party providers outside our reasonable control 

• events beyond our reasonable control, including force majeure events 

Nothing in these Terms excludes or limits liability where such exclusion or limitation is not permitted by law. 

14. Links to third-party websites

This website may contain links to third-party websites or services. We are not responsible for their content, security, availability, or privacy practices. 

15. Privacy and cookies

Use of this website is also governed by our Privacy Policy and Cookie Policy. 

16. Governing law and jurisdiction

These Terms and Conditions shall be governed by the laws of Lithuania. 

Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Lithuania. 

17. Changes to these terms

We may update these Terms and Conditions from time to time. The latest version will be published on this website with the updated effective date.